About Us

Who We Are

At Meals on Wheels our goal is to build independence for all of our clients. We offer hot and frozen meal delivery and a door-to-door transportation service.

Vision

A community where more people are able to live independently in their own homes, thanks to partnerships with Meals on Wheels London.

Mission Statement

Meals on Wheels London partners with volunteers to promote wellness, health, and independence through transportation and nutritious meal services benefiting our community.

Contact Information

  • Phone: 519-660-1430
  • Fax: 519- 433-1167
  • Email: info@mowl.ca
  • Address: 356 Queens Ave. London, ON N6B 1X6 (We are located at the corner of Queens & Waterloo, adjacent to First-St. Andrews United Church)

Office Hours

Monday to Friday 8:30 am - 4:30 pm. Answering machine available after hours.

Summer Hours

Last Friday in June until Labour Day:

  • Monday to Thursday: 8:30 am - 4:30 pm
  • Friday: 8:30 am - 2:00 pm

No Services Are Provided On The Following Holidays:

  • New Year's Day
  • Family Day
  • Good Friday
  • Victoria Day
  • Canada Day
  • Civic Holiday (August)
  • Labour Day
  • Thanksgiving Day
  • Christmas Day (special hot meals are available on Christmas Day)
  • Boxing Day

Compliments & Complaints

Clients are encouraged to forward their compliments or complaints to the Quality Manager. Upon receipt of a concern, the Quality Manager or designate will contact the involved party within 48 hours. All concerns are recorded and reviewed. Concerned parties will be informed of the outcome. If the solution is not satisfactory, you may present your concerns in writing to the Executive Director, for further consideration.