Wheels for Wellness

Eligibility Criteria

Seniors (55+) and adults with disabilities who are unable to use public transit and have limited access to other means of transportation. Clients must be able to get in and out of a vehicle on their own. Volunteers escort clients to medical related appointments within the City of London limits.

Service Information

  • Cost: $18.00 per round trip. Subsidy may be available
  • Clients are billed for all rides at the end of each month.
  • Clients are responsible for any parking charges at the time of the ride, if applicable.
  • Rides must be booked a minimum of one full week in advance.
  • We accommodate short term appointments only, 1/2 day or full day rides are not accepted.
  • Cancellation must be received by 12:00 noon the day prior to the appointment.
  • An administration fee of $5.00 will be billed if bookings are not cancelled by 12 noon the day before a scheduled ride.
  • Monday rides must be canceled the previous Friday by 12 noon.
  • Requests are prioritized and depend on availability of volunteers, no request is guaranteed.
  • Requests will be confirmed within 2 working days of appointments.
  • Rides are completed within Meals on Wheels London business hours; the earliest appointment time accepted is 8:30 a.m.
  • Afternoon appointments should allow for all clients to be home by 4:30 pm.

Passenger Assistance

An escort (no extra charge) must accompany anyone who:

  • Needs help getting in or out of a vehicle
  • Requires help during appointments
  • Has a tendency to wander
  • Suffers from dementia
  • Is prone to seizures

Exclusions

  • No transportation for children or pets
  • No transportation following day surgery or any procedure that requires general anesthetic or sedatives
  • No transporting persons who require wheelchairs, scooters or heavy walkers