Wheels for Wellness

We ask that before proeeding please read the update related to covid 19. As well, as new procedures and precautions being undertaken by our drivers. For dates, bookings and all other inquiries please call us. 

Letter to clients changes due to COVID-19

Transportation Procedures

Meals on Wheels Brochure

Eligibility Criteria

Meals on Wheels London provides service to adults 18+ with disabilities, seniors 55+ and/or anyone of any age whose personal care plan needs support. These needs can be short term (caregiver relief, recuperation, seasonal) or long-term assistance. No long-term contract is required. The minimum order on registration is either five daily meals or one package of seven frozen meals.

Service Information

  • Cost: $22.00 per round trip. Subsidy may be available
  • Clients are billed for all rides at the end of each month.
  • Clients are responsible for any parking charges at the time of the ride, if applicable.
  • Rides must be booked a minimum of one full week in advance.
  • We accommodate short term appointments only, up to 3 hour maximum appointment time.
  • Cancellation must be received by 12:00 noon the day prior to the appointment.
  • An administration fee of $5.00 will be billed if bookings are not cancelled by 12 noon the day before a scheduled ride.
  • Monday rides must be canceled the previous Friday by 12 noon.
  • Requests are prioritized and depend on availability of volunteers, no request is guaranteed.
  • Requests will be confirmed within 2 working days of appointments.
  • Rides are completed within Meals on Wheels London business hours; the earliest appointment time accepted is 10:00 a.m.
  • Afternoon appointments should allow for all clients to be home by 4:00 pm.

Passenger Assistance

  • We cannot accomodate companions at this time
  • We cannot provide assistance gettting in and out of the vehicle

Exclusions

  • No transportation for children or pets
  • No transportation following day surgery or any procedure that requires general anesthetic or sedatives
  • No transporting persons who require wheelchairs, scooters or heavy walkers